FAQs

All treatments are delivered by qualified healthcare professionals, with appropriate clinical and prescriber oversight where required. Every appointment includes a health screening, vital signs check and clinical suitability assessment before treatment.

Yes. Every appointment includes a health screening and consultation with a clinician. Your clinician will review your medical history, current medications, allergies and treatment goals, and check your vital signs, including your blood pressure, before treatment. If a treatment is not clinically suitable for you, we will explain why and, where appropriate, suggest an alternative.

Before your appointment, you will complete a confidential health questionnaire covering your relevant medical history, current medications, supplements and allergies. Your clinician will also check your vital signs, including your blood pressure, before treatment. This information is reviewed as part of your clinical suitability assessment.

Our clinician will discuss your goals and individual needs with you during your consultation and advise you on the most appropriate treatment. Treatments are only provided where they are considered clinically suitable.

An IV infusion delivers fluids, vitamins, minerals and other nutrients directly into the bloodstream through a small cannula placed into a vein.

Your appointment begins with your health screening and clinical consultation. Your clinician will check your vital signs, including your blood pressure. If the treatment is suitable, a small cannula will be inserted into a vein and your infusion will be administered while you relax comfortably. You will be monitored by our clinician throughout your treatment.

You may feel a small pinch or brief discomfort when the cannula is inserted. Once in place, the infusion should generally be comfortable. Mild bruising or tenderness around the insertion site can occasionally occur.

Most infusions take approximately 30-60 minutes, although this can vary depending on the treatment and individual circumstances. NAD+ treatments can take considerably longer, and your expected treatment time will be explained during your consultation.

Everyone responds differently. You may notice a cool sensation in your arm while the infusion is being administered. Your clinician will be available throughout your treatment and will monitor how you are feeling.

You can discuss your goals and preferences with our clinician. However, all treatments are subject to a clinical assessment and will only be provided where they are considered suitable for you.

Not necessarily. Certain medical conditions, medications, allergies, pregnancy and other individual circumstances may mean that a particular treatment is not appropriate. This is why we carry out a clinical consultation, health screening and vital signs check before treatment.

Please tell us about all medications, supplements and relevant medical conditions during your health screening. Your clinician will assess whether your chosen treatment is appropriate.

Please tell your clinician immediately if you feel unwell or experience any unusual symptoms. Your treatment can be paused or stopped and you will be assessed by the clinical team.

Most infusions take approximately 30-60 minutes, plus time for your consultation, health screening, set-up and post-treatment checks. NAD+ and certain specialist treatments may take longer.

We provide a mobile service, bringing treatments directly to your home, hotel, workplace or other suitable location within our service area.

Complimentary travel is included within 15 miles of Brentwood, Essex. Beyond that a travel supplement applies: 15 to 30 miles is £25, 30 to 45 miles is £50, and 45 to 60 miles is £75. Over 60 miles we provide a bespoke quotation. Where applicable, parking charges, congestion charges, tolls or ULEZ fees may apply and are always confirmed before your appointment.

Yes. You can book an appointment on behalf of someone else. However, the person receiving the treatment must complete their own health screening and clinical consultation before treatment. Our clinician will assess their medical history, medications, allergies and vital signs, including blood pressure, to ensure the treatment is appropriate and suitable for them.

Yes! Revive Clinical Wellness gift vouchers are available and make a thoughtful gift for birthdays, celebrations, special occasions or simply to treat someone you care about. Gift vouchers can be purchased for a specific treatment or monetary value and can be used towards eligible Revive treatments. The recipient will still be required to complete our standard health screening and clinical assessment before treatment. Gift vouchers are non-refundable and subject to our terms and conditions.

No. We do not require a deposit to secure your appointment.

Payment is made on arrival at the time of your appointment.

Yes. If you need to cancel or reschedule, please contact us as soon as possible. We kindly ask for at least 24 hours' notice wherever possible.

Yes. We can accommodate private groups, workplace wellness days, events and selected hotel or concierge bookings, subject to availability.

Yes. Our mobile service can provide treatments at suitable homes, workplaces, hotels and private locations within our service area.

Yes. Please contact our team with your preferred date, location and number of people and we can discuss the arrangements with you.

We recommend staying well hydrated and eating normally before your appointment unless your clinician has advised otherwise. Please make sure you provide accurate information about your medical history, medications, supplements and allergies during your health screening.

Please let us know if you are pregnant, trying to conceive or breastfeeding. Some treatments may not be suitable, and your clinician will advise you based on your individual circumstances.

Most clients can return to their normal activities after treatment. However, if you feel unwell, dizzy or otherwise not fit to drive, you should not drive.

As with any clinical treatment, side effects can occur. These may include temporary discomfort, bruising or tenderness at the cannula site. Your clinician will discuss any relevant risks with you before treatment.

You can generally return to your normal activities. We recommend staying well hydrated and following any aftercare advice provided by your clinician.

This depends on the treatment and your individual circumstances. Your clinician will advise you on an appropriate treatment schedule however on most of our fusions we recommend every 4 weeks.