Privacy Policy

Revive Clinical Wellness

Client Privacy & Data Protection Notice

Prepared for clients of Revive Clinical Wellness

Effective date: 13/07/2026

Protecting your privacy with clinical care, professionalism and confidentiality.

At Revive Clinical Wellness, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, share and protect your information when you enquire about, book or receive our services, or use our website.

1. Who We Are

Revive Clinical Wellness provides mobile clinical wellness and IV vitamin therapy services. For the purpose of UK data protection law, Revive Clinical Wellness is responsible for deciding how your personal data is used and protected.

2. Information We Collect

We may collect and process the following types of information:

Personal details, such as your name, address, telephone number, email address and date of birth.

Health and treatment information, including relevant medical history, medication, allergies, contraindications, consultation notes, treatment records and appointment history.

Booking and payment information, including appointment details, payment status and transaction records.

Communication records, including enquiries, messages, consent forms and service-related correspondence.

Website and technical information, including cookies, device information, browser type, pages visited and website usage data.

3. How We Use Your Data

We use your information to manage bookings, assess suitability for treatment, deliver services safely, maintain clinical records, send appointment reminders, process payments, respond to enquiries, improve our services and meet our legal, regulatory and professional obligations.

Where you have given consent, we may also use your contact details to send marketing communications, special offers, updates or service information. You can withdraw your consent to marketing at any time.

4. Lawful Basis for Using Your Information

We only use your personal data where we have a lawful basis to do so. This may include providing services you have requested, complying with legal obligations, protecting your vital interests, supporting legitimate business purposes, and obtaining your consent where required. Health information is treated as special category data and is handled with additional care and safeguards.

5. Sharing Your Data

We do not sell your personal data. We may share relevant information only where necessary to provide our services, protect your health and safety, comply with the law, or operate our business effectively.

This may include sharing information with medical professionals involved in your care, prescribers, nurses, payment providers, booking or administration systems, insurers, legal advisers, regulators, or emergency services where appropriate.

6. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure. Access to your information is limited to those who need it for legitimate clinical, operational or legal reasons.

7. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purposes described in this policy, including clinical record keeping, legal, regulatory, insurance, accounting and business requirements. When information is no longer required, it will be securely deleted, anonymised or archived in line with our data retention procedures.

8. Your Rights

Under UK data protection law, you may have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion of your data in certain circumstances, object to or restrict processing, request data portability, and withdraw consent where processing is based on consent.

You also have the right to complain to the Information Commissioner's Office if you are concerned about how your personal data has been handled.

9. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website performance and support essential website functions. You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the details below:

Email: info@reviveclinicalwellness.co.uk

Telephone: +44 7951 288433

Business name: Revive Clinical Wellness

Last updated: 13/07/2026